The video features Randy, the President of Quality Carriers, as he tours their key transportation and maintenance terminals in Steeltown.
The tour begins in Akron, Ohio, where Randy visits the Barberton terminal. This terminal offers wash, maintenance, and IT services and serves many Ohio area customers, especially those in the automotive industry.
Randy reconnects with terminal staff, including John, the terminal manager, and Nick, the shop manager. He also meets several mechanics and drivers, like Derek, Tyler, Dave, and Woody.
Dave, a driver with over 40 years of experience, recently joined Quality Carriers and brings a wealth of knowledge from his fuel and milk hauling background.
Woody, a veteran driver with over 60 years and 9 million miles of driving, shares captivating stories from his career, including a memorable drive to Alaska over frozen water. Woody’s tales highlight the significant changes he has witnessed in the industry over the decades.
The next stop on Randy’s tour is Parker, Pennsylvania, where the terminal has achieved a milestone by passing its first third-party audit with zero findings. This exceptional accomplishment underscores the high standards maintained by the team.
The Parker terminal features a four-bay operation, including one dedicated to stamp work and welding. Randy observes the repair of a trailer that would have been scrapped in the past due to extensive damage. This repair capability showcases the value of their certifications and expertise, ultimately saving the company money.
The team at Parker, including mechanics and office personnel, displays a high level of skill and dedication. Tyler, one of the mechanics, shares his unique story of managing a dirt bike driving training business alongside his work at the terminal, involving his young daughters in the sport.
The tour concludes with a visit to the Pittsburgh area terminal in Coraopolis. This longstanding terminal has a wash, maintenance services, and a busy four-bay shop.
Randy meets several new and enthusiastic staff members, including a half-dozen mechanics and the terminal’s driver manager, Eric. The Coraopolis terminal boasts around 25 to 30 drivers, all contributing to its dynamic and productive environment.
Throughout the tour, Randy emphasizes the dedication, experience, and innovation of the staff at each terminal. Seasoned drivers share decades of stories, while skilled mechanics ensure the fleet remains in top condition. Each visit underscores the collective effort that makes Quality Carriers a leader in the industry.
The tour showcases each terminal’s operational capabilities and achievements and celebrates the people who drive the company’s success. Randy wraps up the Steel Town tour with a sense of pride and anticipation for future visits and continued excellence in the industry.
Frequently Asked Questions
Quality Carriers is a leader due to its dedicated, experienced staff, high operational standards, and innovative maintenance capabilities. The company’s commitment to excellence in service and safety further solidifies its leadership in the industry.
Quality Carriers ensures fleet maintenance through well-equipped terminals offering wash, maintenance, and repair services staffed by skilled mechanics and technicians.
Key services include vehicle wash, maintenance, IT support, stamp work, welding, and comprehensive repair capabilities.