In the video, Randy, the President of Quality Carriers, tours various terminals in Michigan and Ohio, collectively called the “Buckeye and Wolverine” tour. Here is a detailed summary of the tour:
Trenton, Michigan
Randy visits an operation run by affiliate Russ King, who has been with Quality Carriers and its predecessor for about 43 years. The facility includes a terminal and property owned by Russ. It serves customers in the Detroit area, focusing on safety and service. Randy interacts with Amber, the Terminal Manager (TM), several mechanics, and a driver named Kaelon.
Toledo, Ohio
This is another operation managed by Russ King. This long-standing facility has been operational for over 14 years. Randy meets Betsy, the TM with nearly 25 years of experience, and tours the two-bay shop and tank wash. He speaks with Randy, the shop manager for over 20 years, and Cliff, a long-term mechanic.
Lima, Ohio – Company Operation
This terminal serves one of Quality Carriers’ top customers, moving various detergents from a large soap plant. Randy meets Mike and Lynn Pence, who manage the terminal, and their son Matt who runs the shop. This large operation includes 60+ drivers and multiple trailers, with plans for shop expansion.
Lima, Ohio – Affiliate Operation
This terminal, also managed by Russ King, includes a shop and an adjacent tank wash. The visit highlights the family-run nature of the business and its integration into the local area.
Delaware, Ohio
This terminal serves a major customer focused on automotive and industrial coatings. Randy meets Amber, the regional TM, and Todd, the shop manager. He interacts with drivers like Keyona, who recently joined from another company, and Ted, a former LTL company driver. The facility includes a large yard, maintenance services, and a heated storage unit for winter.
Cincinnati, Ohio – First Terminal
Randy meets Ted, the operations manager, and John from maintenance, both with long tenures. He also talks to Harold, a long-standing driver, emphasizing the terminal’s commitment to business and long-haul services.
Cincinnati, Ohio – Second Terminal
It was converted to a company operation in 2022 after the retirement of former affiliate owners. Randy meets Jimmy, the TM, and tours the shop with Troy. The terminal features an R stamp shop and new trucks ready for deployment. Randy interacts with staff like Nancy and LaKiesha. He also engages with drivers such as Jimmy, a seasoned commercial driver, and Zim, an experienced driver from Greece.
Throughout the tour, Randy highlights each terminal’s dedication, experience, and commitment to safety and service. He showcases the operational capabilities and achievements, emphasizing the importance of maintaining high standards and fostering a culture of excellence within Quality Carriers. The tour underscores the collective effort and pride in ensuring the company’s continued success in the transportation industry.
Frequently Asked Questions
The National Board of Boiler and Pressure Vessel Inspectors grants the R-Stamp certification to companies authorized to repair and alter pressure vessels. It indicates that a company is authorized to perform repairs and alterations on pressure vessels. At Quality Carriers, having an R-Stamp certification allows their maintenance teams to perform comprehensive repairs and modifications on their fleet’s pressure vessels. This ensures they meet stringent safety and quality standards.
Quality Carriers manages fleet maintenance through regular scheduled servicing, preventive maintenance programs, and state-of-the-art diagnostic tools. Their maintenance facilities are staffed with skilled technicians who perform thorough inspections and repairs. It ensures that all vehicles are in optimal state for safe and efficient operations.
Quality Carriers utilizes a diverse fleet of trucks and trailers, including specialized tankers for transporting chemicals, food-grade products, and hazardous materials. Their fleet includes modern, fuel-efficient vehicles equipped with advanced safety features. This guarantees the secure transport of various bulk liquids and dry goods.
